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Guest
#1 Posted : Tuesday, July 11, 2017 1:03:27 PM(UTC)
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Guest

Rank: Guest

Groups: Registered
Joined: 9/27/2013(UTC)
Posts: 870
Location: US

Hello

I am having a difficulty retrieving the data that I previously backed up. When I opened the program this morning, it opened without the previous data.

I selected "back up data to be restored" It shows that "2017-07-05mbd is already exist. The file is successfully restored to Aerial Transport.......

But I'm not able to see the previous data.




Please help.




Thanks.
Tammie
#2 Posted : Wednesday, July 12, 2017 9:39:21 AM(UTC)
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Tammie

Rank: Administration

Groups: Administrators
Joined: 3/18/2014(UTC)
Posts: 318

After you restore the data, did you select the data by using "Company->Select Company" to change the current company to your restored company? If you see a "0" that
normally means the current company is an empty company. You have to select your backup company by selecting "Company->Select Company".


Please follow this video to select company.
http://www.halfpricesoft...check.asp?id=XRs_Xb5gWTQ
Tammie
Small business payroll & tax software solution
http://www.halfpricesoft.com
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