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Guest
#1 Posted : Thursday, October 19, 2017 10:29:42 AM(UTC)
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Guest

Rank: Guest

Groups: Registered
Joined: 9/27/2013(UTC)
Posts: 1,245
Location: US

Hello,



I receive the error when generating the ACH file. Yes the error has happened a few times when trying to generate a new file.
Tammie
#2 Posted : Monday, October 23, 2017 11:47:42 AM(UTC)
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Tammie

Rank: Administration

Groups: Administrators
Joined: 3/18/2014(UTC)
Posts: 806

Will your company allow you to send us the database file so we can check this issue here?

1. start ezACH, duplicate this error

2. Followings are the steps to send the database file to us.

1). run ezACH software, backup your current data to a folder you can access easily (ie: c:/temp) by clicking ezACH top menu "Bank Orignation Account->Backup Bank Current company".

2) Reply this message and attach the .mdb backup file to us

We will check this issue as soon as possible.

If you have further questions, please contact us directly at services@halfpricesoft.com


Small business payroll & tax software solution
http://www.halfpricesoft.com
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