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Guest
#1 Posted : Wednesday, August 17, 2016 8:09:57 AM(UTC)
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Guest

Rank: Guest

Groups: Registered
Joined: 9/27/2013(UTC)
Posts: 923
Location: US

I attempted to write a check earlier and when it got to the print portion the program just quit responding. I have had Windows 8 the entire year that I've had this program. I'm not sure how to find out from Windows what my problem is, but I ran the compatibility Test and that was my option. I would appreciate any advice as to my solution. I checked with my ezCheckPrinting and it did respond after I reset the printer to print, rather than Fax, but the exCheck Personal still won't respond I recently purchased a new printer, HP OfficeJet 3830 and am wondering whether the wireless printing is causing a problem with the programs. If so, what is my fix? Thank you for your time and assistance.

Sincerely,

Daniel
Tammie
#2 Posted : Wednesday, August 17, 2016 11:29:03 AM(UTC)
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Tammie

Rank: Administration

Groups: Administrators
Joined: 3/18/2014(UTC)
Posts: 466

Dear Daniel,

Thank you for your email. The link below should resolve your issue.

Please check this solution
http://www.halfpricesoft...eck-software-stopped.asp

If it does not help, please feel free to contact us again. We are glad to assist you.

Thank you.
Tammie
Small business payroll & tax software solution
http://www.halfpricesoft.com
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