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Guest
#1 Posted : Friday, September 30, 2016 8:49:04 AM(UTC)
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Guest

Rank: Guest

Groups: Registered
Joined: 9/27/2013(UTC)
Posts: 868
Location: US

when i attempt to open one of my accounts in ezcheck personal software i am recieving a msg that reads
"Failed to change company. error: unrecognized database format
C:\users\public\documents\halfpricesoft\excheckpersonal\personalcheck.mdb"

error msg:
Unrecognized database format 'C:/Users\Public\documents\halfpricesoft\ezcheckpersonal\personalcheck.mdb'.
ezcheck perssonal ::fmmain::102
error msg:
Unrecognized database format 'C:/Users\Public\documents\halfpricesoft\ezcheckpersonal\personalcheck.mdb'.
ezcheck perssonal ::fmmain::103
error msg:
Unrecognized database format 'C:/Users\Public\documents\halfpricesoft\ezcheckpersonal\personalcheck.mdb'.
ezcheck perssonal ::fmmain::loadcheckitem
error msg:
Unrecognized database format 'C:/Users\Public\documents\halfpricesoft\ezcheckpersonal\personalcheck.mdb'.
ezcheck perssonal ::fmmain::fmmain_load

Tried reinstalling software but no change,
not sure how to proceed. all of my recorded checks are in this file. please help

Thank you,

Al
Tammie
#2 Posted : Tuesday, October 4, 2016 12:19:19 PM(UTC)
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Tammie

Rank: Administration

Groups: Administrators
Joined: 3/18/2014(UTC)
Posts: 315

Al,

There are two possible reasons can caused this error:

1. The database file is crashed.
If you have backed up the database file before, you can restore the backup file
http://www.halfpricesoft...eck-software-restore.asp

2. Wrong database file
The database format for different application are different. For example: If you use ezCheckPersonal to open ezCheckPrinting software database, you will see this error.

Thank you.
Tammie
Small business payroll & tax software solution
http://www.halfpricesoft.com
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