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#1 Posted : Monday, August 7, 2017 9:04:20 AM(UTC)

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I am attempting to print reports for employee vacation time and although the program goes through the motions, it does not print the report.

Also, I am still having issues with overlapping reports for payroll, in that our pay date is the Thursday following the end of the pay period. When running payroll reports, your system includes payroll payments from previous payroll periods. Does your system not rely on payroll periods, rather than payroll dates, when gathering report data? Please clarify this matter as it is difficult to reconcile. We are using EZPaycheck Version 3.7.17/

Thank you.

#2 Posted : Tuesday, August 8, 2017 9:24:27 AM(UTC)

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1. Can you print other document from the same printer with other application?

2. Can you install ezPaycheck trial version on another machine and print the report?

3. Your system: Windows 10, 8.1, 8, 7 or others?

4. Is there any error message on that machine?
Small business payroll & tax software solution
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