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Guest
#1 Posted : Wednesday, August 14, 2019 12:21:25 PM(UTC)
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Guest

Rank: Guest

Groups: Registered
Joined: 9/27/2013(UTC)
Posts: 1,245
Location: US

Hi,

We are using your ezPaycheck software. I just did the payroll that is to be paid this Friday. The software did not take any employee withholding from their checks. Help!!!

Best Regards, Corky
Tammie
#2 Posted : Wednesday, August 14, 2019 12:27:48 PM(UTC)
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Tammie

Rank: Administration

Groups: Administrators
Joined: 3/18/2014(UTC)
Posts: 806

Please add new check for this employee. You do not need to save it.

- If you increase the payment amount, will you see tax for this employee?

- If you still see the same issue after you increase the payment amount, please send us the database file.

1) Backup your current data to a folder you can access easily (ie: c:/temp) by clicking ezPaycheck top menu "Company->Back up current company".

2) Reply this message and attach the .mdb backup file to us.

3) Please specify the check number that is with YTD issue.

4) Please also send us a separate email to inform us that you have sent the database file in case the first message goes to JUNK folder.
If you have further questions, please contact us directly at services@halfpricesoft.com


Small business payroll & tax software solution
http://www.halfpricesoft.com
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