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Did you see this issue when you print preview the check on screen or when you print check on paper?

If there is no issue when you preview the check, it is printer issue. You can try other printer.

If not, we need to know more details. Please send the following information directly from our customize support page.
- Software name (ie: ezCheckPrinting version 6 for Windows or others)
- Your computer: Windows 10, 8.1, 8, 7 or others

Support page
http://www.halfpricesoft.com/support.asp 

We are glad to assist you.
If you have further questions, please contact us directly at services@halfpricesoft.com
Small business payroll & tax software solution
http://www.halfpricesoft.com 
I have added my logo and it looks ok on the computer however when I print the check it crops the logo (in the preset spot) way down. any ideas how I can fix this?

thank you
Customer asked: I want to try your ezCheckPrinting check writer. How can I print a check with my own logo?

Answer from support team:

Yes, you can use your own logo. You can specify the logo path from check setup screen by clicking ezCheckPrinting top menu "Settings->Check setup". You can refer to this article for more details:

How to print a check with logo
http://www.halfpricesoft...ng-software-add-logo.asp 

Thanks,

Casey
Casey
Please feel free to contact us directly  if you need assistance
Small Business Payroll & Tax Software Solution
https://www.halfpricesoft.com