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Guest
#1 Posted : Wednesday, June 3, 2020 10:06:53 AM(UTC)
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Guest

Rank: Guest

Groups: Registered
Joined: 9/27/2013(UTC)
Posts: 1,346
Location: US

It keeps giving me an error message saying a newer version is already
installed but it's not. The message asks me to repair or remove the
software.
Tammie
#2 Posted : Wednesday, June 3, 2020 10:19:49 AM(UTC)
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Tammie

Rank: Administration

Groups: Administrators
Joined: 3/18/2014(UTC)
Posts: 902

Dear customer,

Please use the link instructions below to ensure 2020 payroll is not already installed. Once you follow the instructions, you should be able to install 2019. 2019 will not install if the newer version is already on the computer.

https://www.halfpricesof...uninstall_ezPaycheck.asp

Once you do this, let us know if you still have issues.
If you have further questions, please contact us directly at services@halfpricesoft.com


Small business payroll & tax software solution
http://www.halfpricesoft.com
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