Rank: Guest
Groups: Registered
Joined: 9/27/2013(UTC) Posts: 2,026 Location: US
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My bank is having issues depositing my drafts over their mobile app. The issue arises when I generate a check for the same amount as a previous check, even though the date and check number are different (example: a rent check that is processed the 1st of every month). I'm not convinced this has anything to do with the ezCheckdraft software, but here's what they are saying �There are extra symbols in her MICR line specifically between the routing and account number and the spacing may be off as well�. Can that be changed to meet their specs?
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Rank: Administration
Groups: Administrators
Joined: 3/18/2014(UTC) Posts: 1,579
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Dear valued customer,
I talked with programmers and they do not think it is software issue.
Does your account have any special security rules there. (For example: Our company merchant account has the duplicate payment rules. If we receive the multiple orders from the same client in xxx hours, it will trigger it.)
Thank you.
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