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nwylie
#1 Posted : Tuesday, December 3, 2019 7:01:44 PM(UTC)
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nwylie

Rank: Newbie

Groups: Registered
Joined: 12/3/2019(UTC)
Posts: 1
United States

Hello,

I'm having an issue after migrating a user to a new domain (new username) where the EZ Check application is no longer automatically opening when the end user goes to print a check from QuickBooks 2020 Premier.
When they select the EZ Check printer to use and go to print they have to manually open up the EZ Check application, which does open to the correct check but the end user would like it working the way it has for the past few years...

I've done a repair on the application but that did not resolve it. Any suggestions?
Tammie
#2 Posted : Friday, December 20, 2019 3:36:04 PM(UTC)
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Tammie

Rank: Administration

Groups: Administrators
Joined: 3/18/2014(UTC)
Posts: 827

Please follow this guide to view/edit user permissions
https://www.halfpricesof...ickbooks-permissions.asp

If you still need assistance, please contact us from our support page directly with details.

Support page
https://www.halfpricesoft.com/support.asp

- Windows 10, 8, 7 or others?
- Are you running ezCheckPrinting and virtual printer single user version or multiple-user version?
- Are you running ezCheckPrinting on server or local computer?



We are glad to assist you.

Thank you.
If you have further questions, please contact us directly at services@halfpricesoft.com


Small business payroll & tax software solution
http://www.halfpricesoft.com
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