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Guest
#1 Posted : Thursday, March 12, 2015 8:38:22 AM(UTC)
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Guest

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Location: US

I purchased and installed the W-2C software last night and prepared a form with corrections only to the Locality Correction Information section. I can see the numbers I entered on the green input page of the W-2C form. I clicked SAVE. I was taken back to the main screen and checked the box to select the only W2C form I have created, then clicked the Print Form button. The printed copy and the Print to PDF copy have none of the numbers I entered in Boxes 18 and 19. Help!

Chris
Casey
#2 Posted : Thursday, March 12, 2015 12:32:59 PM(UTC)
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Casey

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Location: http://www.halfpricesoft.com/

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Hi Chris,

Thank you for using our Form W-2c software. Please make sure you have entered both Previous data and Correction data for box 18 & 19.

IRS Instruction:
Boxes 1 through 20. For the items you are changing, enter under “Previously reported” the amount reported on the original Form W-2. Enter under “Correct information” the correct amount. Do not make an entry in any of these boxes unless you are making a change. If you do not enter the correct amount for one field, ezW2Correction software will leave that field blank when printing form.

How to print W-2C form
http://www.halfpricesoft...t_file_w2c_irs_form.asp

Please feel free to contact us if you still have any questions.

Thank you.
Casey
small business payroll & tax software solution
http://www.halfpricesoft.com
handyman7797
#3 Posted : Thursday, March 12, 2015 1:24:23 PM(UTC)
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handyman7797

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Location: Columbus MS

I'm having the same problem. I read the previous reply and double-checked my entries and still some of the fields are blank that should have figures in them. Some of the previous data is missing and in some cases the previous data and corrected data is missing.
Casey
#4 Posted : Thursday, March 12, 2015 3:14:47 PM(UTC)
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Casey

Rank: Administration

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Joined: 9/27/2013(UTC)
Posts: 609
United States
Location: http://www.halfpricesoft.com/

Was thanked: 2 time(s) in 2 post(s)
Dear handyman7797,

It is difficult for me to tell the season without the detailed information. Would you please request live chat support from 9:30AM to 2:00PM EST at
http://www.halfpricesoft.com/support.asp

We would like to get more details. (ie: which field you need to correct). If you like to give us the permission, we can even offer remote access support though live chat. It will be easier to know the issue if we can see your data.

Let us work on it together.

Thank you.
Casey
small business payroll & tax software solution
http://www.halfpricesoft.com
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